:root{--background:0 0% 100%;--foreground:213 13% 14%;--card:0 0% 100%;--primary:212 92% 45%;--primary-hover:213 95% 35%;--primary-foreground:0 0% 100%;--secondary:210 17% 98%;--muted-foreground:211 11% 39%;--accent:53 100% 89%;--accent-foreground:37 100% 25%;--destructive:24 100% 37%;--destructive-soft:28 100% 95%;--border:208 20% 85%;--input:211 10% 56%;--ring:212 92% 45%;--radius:0.75rem;--brand-blue:212 92% 45%;--brand-blue-strong:213 95% 35%;--brand-blue-soft:199 100% 93%;--brand-yellow:44 66% 50%;--brand-yellow-soft:53 100% 89%;--brand-yellow-strong:37 100% 25%;--shadow-card:0 1px 2px rgba(31,35,40,.06),0 12px 32px -18px rgba(31,35,40,.18);color-scheme:light dark}:root[data-theme=dark]{--background:218 62% 9%;--foreground:210 40% 95%;--card:217 52% 14%;--primary:212 100% 67%;--primary-hover:212 100% 76%;--primary-foreground:218 62% 9%;--secondary:218 62% 9%;--muted-foreground:213 30% 74%;--accent:44 45% 18%;--accent-foreground:44 80% 66%;--destructive:24 100% 62%;--destructive-soft:24 50% 16%;--border:216 40% 24%;--input:214 30% 46%;--ring:212 100% 67%;--brand-blue:212 100% 67%;--brand-blue-strong:212 92% 55%;--brand-blue-soft:213 70% 22%;--brand-yellow:44 66% 57%;--brand-yellow-soft:44 45% 18%;--brand-yellow-strong:44 80% 66%;--shadow-card:0 1px 2px rgba(2,6,14,.5),0 12px 32px -18px rgba(2,6,14,.7);color-scheme:dark}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--background:218 62% 9%;--foreground:210 40% 95%;--card:217 52% 14%;--primary:212 100% 67%;--primary-hover:212 100% 76%;--primary-foreground:218 62% 9%;--secondary:218 62% 9%;--muted-foreground:213 30% 74%;--accent:44 45% 18%;--accent-foreground:44 80% 66%;--destructive:24 100% 62%;--destructive-soft:24 50% 16%;--border:216 40% 24%;--input:214 30% 46%;--ring:212 100% 67%;--brand-blue:212 100% 67%;--brand-blue-strong:212 92% 55%;--brand-blue-soft:213 70% 22%;--brand-yellow:44 66% 57%;--brand-yellow-soft:44 45% 18%;--brand-yellow-strong:44 80% 66%;--shadow-card:0 1px 2px rgba(2,6,14,.5),0 12px 32px -18px rgba(2,6,14,.7);color-scheme:dark}}:root[data-theme=light]{color-scheme:light}:root{--ink:hsl(var(--foreground));--ink-soft:hsl(var(--muted-foreground));--paper:hsl(var(--secondary));--surface:hsl(var(--card));--line:hsl(var(--border));--accent-c:hsl(var(--primary));--accent-ink:hsl(var(--primary-foreground));--focus:hsl(var(--ring));--warn-bg:hsl(var(--brand-yellow-soft));--warn-ink:hsl(var(--brand-yellow-strong));--warn-line:hsl(var(--brand-yellow)/.5);--bad-bg:hsl(var(--destructive-soft));--bad-ink:hsl(var(--destructive));--good-bg:hsl(var(--brand-blue-soft));--good-ink:hsl(var(--brand-blue-strong));--info-bg:hsl(var(--secondary));--info-ink:hsl(var(--foreground));--sans:Inter,system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;--serif:var(--sans)}:root[data-theme=dark]{--good-ink:hsl(var(--brand-blue));--info-bg:#1c2e4a}@media (prefers-color-scheme:dark){:root:not([data-theme=light]){--good-ink:hsl(var(--brand-blue));--info-bg:#1c2e4a}}*,:after,:before{box-sizing:border-box}html{-webkit-text-size-adjust:100%}body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.5 var(--sans)}h1,h2{font-family:var(--serif);font-weight:600;letter-spacing:-.01em;line-height:1.2;margin:0}h1{font-size:1.75rem}h2{font-size:1.2rem}a{color:var(--accent-c);text-underline-offset:2px}p{margin:0}:focus-visible{outline:3px solid var(--focus);outline-offset:2px;border-radius:3px}.skip{position:absolute;left:-999px;top:0;background:var(--surface);padding:.6rem 1rem;z-index:10}.skip:focus{left:0}[hidden]{display:none!important}.muted{color:var(--ink-soft)}.stack{display:flex;flex-direction:column;gap:1rem}.narrow{max-width:40rem}.grid-2{display:grid;grid-template-columns:1fr 1fr;grid-gap:1rem;gap:1rem}.prose{white-space:pre-wrap;overflow-wrap:anywhere;max-width:70ch}.topbar{background:var(--surface);border-bottom:1px solid var(--line)}.topbar-inner{max-width:72rem;margin:0 auto;padding:.6rem 1rem;display:flex;align-items:center;gap:1.5rem;flex-wrap:wrap}.brand{color:var(--ink);text-decoration:none;display:inline-flex;border-radius:8px}.card,.topbar{--background:var(--card)}.brand-lockup{display:inline-flex;align-items:center;gap:.6rem}.brand-mark{height:1.75rem;width:auto;flex:none}.brand-wordmark{font-size:1.15rem;font-weight:600;letter-spacing:-.02em;color:var(--ink)}.brand-lockup-lg .brand-mark{height:2.25rem}.brand-lockup-lg .brand-wordmark{font-size:1.4rem}.topbar nav{display:flex;gap:1.1rem;flex:1 1}.topbar nav a{color:var(--ink);text-decoration:none;padding:.25rem 0;border-bottom:2px solid transparent}.topbar nav a:hover{border-bottom-color:var(--accent-c)}.who{align-items:center;gap:.75rem;font-size:.9rem}.page,.who{display:flex}.page{max-width:72rem;margin:0 auto;padding:1.5rem 1rem 4rem;flex-direction:column;gap:1.5rem}.page-head{display:flex;justify-content:space-between;align-items:center;gap:1rem;flex-wrap:wrap}.center-page{min-height:100vh;display:grid;place-items:center;padding:1rem}.card{width:min(26rem,100%);padding:1.75rem;box-shadow:var(--shadow-card)}.card,.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius)}.panel{padding:1.1rem 1.25rem}.detail{display:grid;grid-template-columns:minmax(0,1fr) 20rem;grid-gap:1.5rem;gap:1.5rem;align-items:start}.master-bar{background:var(--warn-bg);color:var(--warn-ink);border-bottom:1px solid var(--warn-line);font-size:.92rem}.master-bar .topbar-inner{padding-block:.35rem;justify-content:space-between;gap:1rem}.row-actions{display:flex;gap:.5rem;align-items:center;flex-wrap:wrap}.search-row{display:flex;gap:.75rem;align-items:end}.grow{flex:1 1}fieldset.plain{border:0;padding:0;margin:0;min-width:0}select.compact{padding:.3rem .5rem;width:auto}.field-error{display:block;color:var(--bad-ink);font-size:.85rem;margin-top:.25rem}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.theme-toggle{display:inline-grid;place-items:center;width:2.25rem;height:2.25rem;padding:0;border:1px solid var(--line);border-radius:999px;background:var(--surface);color:var(--ink);cursor:pointer}.theme-toggle:hover{border-color:var(--ink-soft)}.theme-toggle svg{width:1.15rem;height:1.15rem}.icon-sun{display:none}:root[data-theme=dark] .icon-sun{display:block}:root[data-theme=dark] .icon-moon{display:none}@media (prefers-color-scheme:dark){:root:not([data-theme=light]) .icon-sun{display:block}:root:not([data-theme=light]) .icon-moon{display:none}}.corner-tools{position:fixed;top:.75rem;right:.75rem}.auth-links{display:flex;flex-direction:column;gap:.35rem}.bell{position:relative;display:inline-grid;place-items:center;width:2.25rem;height:2.25rem;border-radius:999px;color:var(--ink)}.bell:hover{background:var(--paper)}.bell svg{width:1.25rem;height:1.25rem}.bell-count{position:absolute;top:-.1rem;right:-.2rem;min-width:1.15rem;height:1.15rem;padding:0 .3rem;border-radius:999px;background:var(--accent-c);color:var(--accent-ink);font-size:.7rem;font-weight:700;display:grid;place-items:center}.attachments,.catalog,.notifications{list-style:none;padding:0;margin:0;display:flex;flex-direction:column;gap:.5rem}.notification{display:flex;gap:.75rem;align-items:center;justify-content:space-between;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:.75rem 1rem}.notification.unread{border-left:4px solid var(--accent-c)}.notification-open{all:unset;cursor:pointer;display:flex;flex-direction:column;gap:.15rem;flex:1 1;min-width:0}.notification-open:focus-visible{outline:3px solid var(--focus);outline-offset:2px;border-radius:4px}.notification-title{font-weight:600}.small-text{font-size:.8rem}.attachments li,.catalog li{display:flex;gap:.75rem;align-items:center;flex-wrap:wrap;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:.55rem .8rem}.catalog li{justify-content:space-between}.link-button{all:unset;cursor:pointer;color:var(--accent-c);text-decoration:underline;text-underline-offset:2px;overflow-wrap:anywhere}.link-button:focus-visible{outline:3px solid var(--focus);outline-offset:2px;border-radius:3px}.inline-form{display:flex;gap:.5rem;align-items:center;flex-wrap:wrap}.inline-form input{flex:1 1;min-width:10rem}.btn.small{padding:.3rem .7rem;font-size:.85rem}.icon{width:1.1rem;height:1.1rem;flex:none}.icon-btn{display:inline-grid;place-items:center;width:2.25rem;height:2.25rem;padding:0;border-radius:10px;border:1px solid var(--line);background:var(--surface);color:var(--ink);cursor:pointer}.icon-btn:hover:not(:disabled){border-color:var(--ink-soft)}.icon-btn:disabled{opacity:.55;cursor:progress}.icon-btn.primary{background:var(--accent-c);border-color:var(--accent-c);color:var(--accent-ink)}.icon-btn.primary:hover:not(:disabled){background:hsl(var(--primary-hover));border-color:hsl(var(--primary-hover))}.icon-btn.muted{color:var(--ink-soft)}.icon-btn.muted:hover:not(:disabled){color:var(--ink);background:var(--paper)}.icon-btn.danger{color:var(--bad-ink);border-color:var(--bad-ink)}.icon-btn.danger:hover:not(:disabled){background:var(--bad-bg)}.icon-btn.warn{background:hsl(var(--brand-yellow));border-color:hsl(var(--brand-yellow));color:#1f2328}.icon-btn.warn:hover:not(:disabled){filter:brightness(1.06)}.row-actions{flex-wrap:nowrap}.password-wrap{position:relative;display:flex}.password-wrap input{padding-right:2.75rem}.password-toggle{position:absolute;right:.25rem;top:50%;transform:translateY(-50%);display:grid;place-items:center;width:2.1rem;height:2.1rem;border:0;border-radius:8px;background:transparent;color:var(--ink-soft);cursor:pointer}.password-toggle:hover{color:var(--ink);background:var(--paper)}.modal{width:min(28rem,calc(100% - 2rem));border:1px solid var(--line);border-radius:var(--radius);padding:1.5rem;background:var(--surface);color:var(--ink);box-shadow:var(--shadow-card)}.modal::-webkit-backdrop{background:rgba(9,19,37,.55)}.modal::backdrop{background:rgba(9,19,37,.55)}.btn.danger-solid{background:var(--bad-ink);border-color:var(--bad-ink);color:#fff}.btn.danger-solid:disabled{opacity:.5}.small-link{font-size:.85rem;white-space:nowrap}.field{display:flex;flex-direction:column;gap:.3rem}.field-label{font-weight:600;font-size:.9rem}.field-hint{font-size:.85rem;color:var(--ink-soft)}input:not([type=checkbox]),select,textarea{font:inherit;color:inherit;background:var(--surface);border:1px solid hsl(var(--input));border-radius:8px;padding:.55rem .65rem;width:100%}textarea{resize:vertical}.check{display:flex;gap:.5rem;align-items:center}.btn{font:inherit;font-weight:600;border:1px solid var(--line);background:var(--surface);color:var(--ink);border-radius:12px;padding:.55rem 1rem;cursor:pointer;text-decoration:none;display:inline-block;text-align:center}.btn:hover{border-color:var(--ink-soft)}.btn.primary{background:var(--accent-c);color:var(--accent-ink);border-color:var(--accent-c)}.btn.primary:hover{background:hsl(var(--primary-hover));border-color:hsl(var(--primary-hover))}.btn.danger,.btn.ghost{background:transparent}.btn.danger{color:var(--bad-ink);border-color:var(--bad-ink)}.btn.danger:hover:not(:disabled){background:var(--bad-bg)}.delete-confirm{margin-top:.5rem;max-width:26rem}.btn:disabled{opacity:.6;cursor:progress}.form-error{background:var(--bad-bg);color:var(--bad-ink);border:1px solid var(--bad-ink);padding:.6rem .8rem;border-radius:8px;display:flex;gap:.5rem;align-items:flex-start}.form-error .icon{width:1rem;height:1rem;flex:none;margin-top:.2rem}.notice{background:var(--warn-bg);color:var(--warn-ink);border:1px solid var(--warn-line);padding:.6rem .8rem;border-radius:8px}.filters{display:grid;grid-template-columns:2fr 1fr 1fr auto;grid-gap:.75rem;gap:.75rem;align-items:end}.table-wrap{overflow-x:auto;background:var(--surface);border:1px solid var(--line);border-radius:var(--radius)}table{border-collapse:collapse;width:100%;font-size:.95rem}td,th{text-align:left;padding:.65rem .85rem;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:.85rem;color:var(--ink-soft);white-space:nowrap}tbody tr:last-child td{border-bottom:0}td.num{font-feature-settings:"tnum";font-variant-numeric:tabular-nums;white-space:nowrap}.empty,td.num{color:var(--ink-soft)}.empty{padding:1.5rem;background:var(--surface);border:1px dashed var(--line);border-radius:var(--radius)}.pagination{display:flex;gap:1.25rem;justify-content:center;align-items:center}.pagination [aria-disabled=true]{color:var(--ink-soft);opacity:.6}.badge{display:inline-block;font-size:.8rem;font-weight:600;padding:.1rem .55rem;border-radius:999px;white-space:nowrap}.badge,.status-OPEN{background:var(--info-bg);color:var(--info-ink)}.status-IN_PROGRESS{background:var(--warn-bg);color:var(--warn-ink)}.status-WAITING{background:var(--line);color:var(--ink)}.sla-done,.sla-ok,.status-CLOSED,.status-RESOLVED{background:var(--good-bg);color:var(--good-ink)}.prio-LOW{background:var(--line);color:var(--ink)}.prio-MEDIUM{background:var(--info-bg);color:var(--info-ink)}.prio-HIGH{background:var(--warn-bg);color:var(--warn-ink)}.prio-URGENT,.sla-overdue{background:var(--bad-bg);color:var(--bad-ink)}.internal-tag{background:var(--warn-bg);color:var(--warn-ink);box-shadow:inset 0 0 0 1px var(--warn-line);margin-left:.5rem}.stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(11rem,1fr));grid-gap:1rem;gap:1rem}.stat{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:.9rem 1.1rem;display:flex;flex-direction:column}.stat-n{font-family:var(--serif);font-size:2rem;font-weight:700;line-height:1.1}.stat.alert{border-color:var(--bad-ink)}.stat.alert .stat-n{color:var(--bad-ink)}.status-line{list-style:none;padding:0;margin:0;gap:1.5rem}.status-line,.ticket-head{display:flex;flex-wrap:wrap}.ticket-head{align-items:baseline;gap:1rem}.ticket-num{font-family:var(--serif);font-size:2.75rem;font-weight:700;color:var(--accent-c);line-height:1}.meta{display:grid;grid-template-columns:auto 1fr;grid-gap:.6rem 1rem;gap:.6rem 1rem;margin:0}.meta dt{color:var(--ink-soft);font-size:.9rem}.meta dd{margin:0;overflow-wrap:anywhere}.comments{list-style:none;padding:0;margin:0;gap:.75rem}.comment,.comments{display:flex;flex-direction:column}.comment{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);padding:.85rem 1.1rem;gap:.35rem}.comment.internal{border-left:4px solid hsl(var(--brand-yellow));background:var(--warn-bg)}.comment-meta{font-size:.9rem}@media (max-width:52rem){.detail{grid-template-columns:1fr}.filters{grid-template-columns:1fr 1fr}.grid-2{grid-template-columns:1fr}}@media (prefers-reduced-motion:reduce){*{scroll-behavior:auto!important}}